Grasshopper vs Quo (formerly OpenPhone): which is better for a new business? (2026)
Choose Grasshopper if: Solo owners wanting a local, toll-free, or vanity number
Skip it if: You need texting right away without an EIN, or want lower team pricing.
Visit GrasshopperChoose Quo (formerly OpenPhone) if: Small teams that text customers a lot
Skip it if: You want a Spanish-language app or a flat price for many users.
Visit Quo (formerly OpenPhone)Quick verdict
| Higher OwnerUnlocked score | Grasshopper (7.6 vs 7.5) |
|---|---|
| Lower starting price | Grasshopper (From $14/mo vs From $15/mo) |
| Better public ratings | Quo (formerly OpenPhone) (4.1 vs 4.3 / 5) |
| More Spanish help | Tie (English only vs English only) |
Side by side
| Best for | Solo owners wanting a local, toll-free, or vanity number | Small teams that text customers a lot |
|---|---|---|
| Skip if | You need texting right away without an EIN, or want lower team pricing. | You want a Spanish-language app or a flat price for many users. |
| Free plan or trial | 7 days | 7 days |
| Spanish | English only | English only |
| Support | 24/7 phone, email, chat, X, Facebook | Email (all); live chat on Business+; phone on Scale M-F 8-5 PT |
| Mobile app | Yes | Yes |
| Public rating | 4.7/5 (App Store, 46,201) | 4.4/5 (App Store, 10,803) |
| Price | Flat per plan: $14-$55/mo billed yearly | $15/mo yearly or $19 monthly (Starter) |
| Texting | Unlimited; $19.50 setup + $1.50/mo; EIN required | Unlimited US/Canada; registration $19.50 + $1.50-$3/mo |
| Numbers | Local, toll-free, vanity; extra $9/mo | Local or toll-free; extra numbers $5/mo |
| Call forwarding | Yes on Solo Plus and up | Yes; business-hours forwarding on Business and up |
| Voicemail to text | Yes | Yes |
| Auto-attendant menu | IVR on Solo Plus and up | Phone menus on Business and up |
| Apps | iOS, Android, desktop | iOS, Android, desktop, web |
| Free trial | 7 days, no credit card | 7 days |
| International | Extra per-minute rates; enable via support | Extra per-minute/per-text rates outside US/Canada |
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Grasshopper
- Flat plan price, not per user: unlimited users from $25/mo
- Local, toll-free, and vanity numbers available
- 24/7 support by phone, email, and chat
- 7-day free trial with no credit card
- True Solo lacks phone menu (IVR), call recording, and call summaries
- Texting requires an EIN; approval can take 10-30 business days
- Extra numbers cost $9/mo each (yearly billing)
Quo (formerly OpenPhone)
- Unlimited US and Canada calls and texts from $15/user/mo
- AI agent Sona can answer callers in English, Spanish, or French
- Voicemail transcripts and auto-replies on every plan
- Free number porting; extra numbers $5/mo each
- Phone menus (IVR) require Business plan, $23/user/mo yearly
- Texting needs carrier registration: $19.50 plus $1.50-$3/mo
- Business texting registration requires an EIN and a live website
Questions
Is Grasshopper or Quo (formerly OpenPhone) cheaper?
Grasshopper starts lower: From $14/mo for Grasshopper vs From $15/mo for Quo (formerly OpenPhone). Compare the plan you'd actually use, including add-ons.
Which has better reviews?
Quo (formerly OpenPhone), with 4.3/5 on average across the public ratings we checked.
Which one helps in Spanish?
Grasshopper: English only. Quo (formerly OpenPhone): English only.
Can I switch from one to the other later?
Yes, though switching mid-year takes some setup. Export your records before you cancel, and check for annual contracts or cancellation notice periods.
Facts from each company's own pages and public rating sites, checked Oct 4, 2026. How we rate.